1. Data Controller
Under Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data may be processed by Acil Bi Kurye as the data controller within the scope described below.
2. Personal Data Processed
We process your full name, phone number, email address, delivery/billing address, information related to shipment content, and, where you request or use them, location and contact-form data.
3. Purposes of Processing
- Providing and carrying out the courier and shipment transport service,
- Managing customer requests and complaints,
- Fulfilling legal obligations,
- Measuring and improving service quality,
- Carrying out information security processes.
4. Transfer of Personal Data
Subject to legal obligations, your personal data may be shared with our business partners, contracted courier/logistics companies, and authorized public institutions as required to perform the service, in accordance with the conditions set out in Articles 8 and 9 of the KVKK.
5. Collection Method and Legal Basis
Your personal data is collected via our website, phone, WhatsApp and contact form, based on the legal grounds of establishing and performing a contract, fulfilling a legal obligation, and legitimate interest.
6. Your Rights Under KVKK Article 11
Under Article 11 of the KVKK, you have the right to: learn whether your personal data is being processed; request information if it has been processed; learn the purpose of processing; know the third parties to whom it is transferred domestically or abroad; request correction if processed incompletely or incorrectly; request deletion or destruction under the conditions set out in the KVKK; request that correction/deletion be notified to third parties to whom the data was transferred; object to a result that is to your detriment arising from analysis exclusively through automated systems; and request compensation for damages arising from unlawful processing.
7. Cookies
Our website may use cookies to improve the user experience. You can manage your cookie preferences through your browser settings.
8. Data Security
Acil Bi Kurye takes the necessary technical and administrative measures to prevent unlawful processing of your personal data and unauthorized access to it.
9. Contact
You may submit requests regarding your rights in writing to [email protected] or to our address at İstanbul (Tüm İlçeler).